Push notifications
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Push Notification Failures - Troubleshooting
Overview If you have one of the following issues with push notifications: Unable to send push notes. Receive a push note certificate-related error when sending. Push notifications not being received by app users (notifications don't appear/show u...
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Rebuilding an iOS/Apple Push Notification Certificate
Overview An iOS/Apple Push Notification Certificate is necessary to send push notifications to attendees via your app. This article outlines this push notes certificate rebuilding procedure without accessing the Apple Developer Account. Diagnosis...
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Apple Push Services Certificate will no longer be valid in 30 days or has expired
Overview You received an email from Apple related to "Your Apple Push Services Certificate will no longer be valid in 30 days". You need to rebuild your iOS/Apple push notification certificate to ensure that it will not expire in 30 days. Diagnos...
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Getting Error when trying to Push Publish an Apple Push Notification (APN) Certificate
Overview During rebuilding, renewing, or recreating the Apple Push Notification (APN) Service Certificate, you are getting one of the following errors: Cert Error Certificate Error Apple Auth Error: You already have 2 active push profiles for thi...
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Push Notifications Are Not Received on Facebook When Posting to Social Media
Overview Push Notifications are not received on Facebook when using the Post to Social Media option. This article explains why this Push Notification issue occurs. Diagnosis You have first connected to Facebook and then selected Facebook option f...
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Push notifications are not being sent or don't appear in Client Devices
Overview Your Push Notifications, either instant or scheduled, may sometimes not reach your Clients / App Users, or they might only show up on some of their devices, this can happen because your app requires republishing, as some native Android/iO...
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iOS Error: There was a problem sending out your push notifications
Overview You received an error "there was a problem sending out your push notification" upon trying to send an iOS Push Notification. This article explains why this occurs and how you can resolve it by rebuilding the push notification certificate...
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"You do not have the correct Android Market URL input" error upon sending Android Push Notifications
Overview You received a "You do not have the correct Android Market URL input" error upon sending a push notification to Android users. This article explains why this occurs and how you can resolve it by editing the Android Market/Google Play URL....
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Introduction to Push Notification Certificates
Overview A Push Notification Certificate is required for all iOS and Android devices so that Push Notifications can work. The Push Notification Certificate is used to associate an app with a specific device. Introduction All notifications go from...
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Push Notifications Are Not Working on Android
Overview You may come across issues with users not receiving Push notifications on their Android devices. This article explains why this may occur and provides a resolution to this error. Diagnosis You will notice that Push Notifications do not a...