• App Store New Requirement - App Privacy Questions

    Overview On November 5, 2020, Apple announced a new requirement to submit new apps and app updates to the App Store, effective starting December 8, 2020. The new guideline requires all apps to submit responses to App Privacy questions, which will ...

  • Review Campaign Feature Reward Trigger showing incorrect messages

    Overview When you enable the Review Campaign Feature, incorrect message description is displayed. Also, the message is not forwarding the user when redeeming a bonus. Solution Republish the app and test if the issue is resolved. Else, please conta...

  • Unable to check submission status using the App Status Request Form

    Overview You would like to know the status of your submissions for some of your client's iOS apps, but checking the status of the apps using the App Status Request Form could not find any results. Solution It is possible that there might have been...

  • Changing iOS app publishing information

    Overview You would like to know how to change publishing information for an iOS app, such as changing the name that appears under the app's name at Apple Store (i.e. adding an app description). Solution If your app has not been published in iOS ye...

  • Submitting a app under a client's Developer Account using your credentials

    Overview As a reseller, you have an app to submit under a client's Apple Developer Account to which they added you as Admin in order to perform the submission. You would like to know if you can submit the article using your credentials, and if you...

  • App 'Removed from Sale' from the Apple Store

    Overview On your 'App Store Connect' page, you notice one of your apps has been 'Removed from Sale', and you would like to know why this has happened and what are the steps to resolve it. Solution Apple requires you to republish your app at least...

  • Issue when submitting a new app after deleting apps associated to your Apple Developer account

    Overview You had an app associated with an Apple Developer account, but you have deleted it. Now, you are facing issues when submitting a new app, receiving the following error message: 'This developer team has already been used to submit apps. Pl...

  • How is an App Uploaded to iOS?

    Overview This article provides information on how an app is uploaded to iOS after getting published by the developer. Information Our iOS Uploads Team takes the following steps to submit your apps to Apple: They create the Certificates, Identifie...

  • Apple App Store Search Index Cannot Find App Under New Name

    Overview You followed the steps in the How to Change an App Name article and can see your changes in BiznessApps and other search engines but when you search the Apple Store you cannot find the app under its new name. Information You may notice t...

  • BiznessApps Will Not Provide an iOS .IPA File

    Overview You would like to know where to go to download the iOS .IPA file for your app so that you can transfer your app to a different platform. Information Unfortunately, BiznessApps company policy does not allow us to provide a copy of the .IP...

  • Submit iOS App to Public App Store

    Overview Some new users might wonder whether BiznessApps is capable of publishing an app to the App Store so it is publicly available for everyone or whether apps can only be submitted to the Private App Store. Information The standard process in ...

  • Changes Made in App Are Not Reflecting on iPhone in iOS Native Previewer

    Overview You are building an iOS app and using the Native iOS Preview app, but changes made in the App are not reflecting in the Native iOS Preview app. Solution Many times these cases can be resolved by following the iOS section of the App's Upd...

  • iOS Apps on the Mac App Store

    Overview Apple announced that they are bringing iPhone and iPad apps to the Mac App Store on Apple silicon Macs, meaning that the apps will be published automatically on the Mac App Store. However, because BiznessApps applications rely heavily on ...

  • Deselecting Apple's IDFA Option on App Store Connect

    Overview While checking your app's settings on the App Store Connect Portal, you see a question regarding the use of IDFA by your app. This article explains why you should not select this IDFA option and how you can do that.  Note: Apple’s identif...

  • Checking account takes you back to previous step while publishing iOS

    Overview You tried to publish your iOS app on the CSM side, but you were not able to proceed with all the steps as you couldn't get past the 'Checking account' phase. This article explains why this might happen and how you can work around it. Dia...

  • Changing the iOS App category

    Overview You observed that your iOS app is listed as a category other than you expected. This article shows how you can change the category for your Apple app by updating your iOS app's information on the Publish menu of the CMS platform. Diagnos...

  • Delete an App From the iOS Uploads Pipeline After Submission

    Overview After you submit your iOS application for publishing via the Client Panel CMS, it goes into our iOS Upload Pipeline. You would like to remove the app from the iOS Upload Pipeline to make modifications or changes before the final version i...

  • How to Change the App Name

    Overview Users might need to change the name of an existing app that is already in the store in order to meet the needs of their business. This is usually because a client's business name and/or service has been altered.The app name/title is the s...

  • Submit button disabled in the Last iOS Publishing Process Step

    Overview You noticed that the submit button is disabled in the last step of your iOS publishing process on the CMS side, even though all the required fields are populated with a value. This article explains why this occurs and how you can fix your...

  • Manually Submit my iOS app with this appcode and these credentials to Apple Store

    Overview You have created or updated an iOS application using our CMS, but aren't sure how to proceed with the submission/publishing process to make your app available for end customers. This can happen because: 1) You aren't sure how to submit it...

  • 'You currently don't have access to this membership resource.' Error Upon Generating an iOS Certificate

    Overview You received an error "You currently don't have access to this membership resource. To resolve this issue" while push publishing/generating an iOS push notification certificate. This can be resolved by accepting the Apple License Agreemen...

  • iOS Fee Agreement when Republishing an Unpublished App

    Overview During the republishing of an unpublished iOS app, you may receive a message related to a resubmission or first-time iOS submission fee. This article explains why this message is received and how to not be charged.  Back to top Diagnosis...

  • Creating a Test iOS App in the App Store (TestFlight)

    Overview Apple allows beta testing with TestFlight to enable developers to send an app to the store for testing without putting it out for general release to the public until it has been thoroughly tested. This article informs you that this is not...

  • Adding BiznessApps as a Team Member in the App Store Connect

    Overview You need to add the BiznessApps iOS Uploads Team as an Admin in the Apple App Store in order for us to check on or publish an iOS app on your behalf and want to know how to do it. Apple's 2 Factor Authentication (2FA) requirements also ne...

  • Publish Apple App on Apple's App Store

    Overview You need to publish your iOS app to the App Store so that your clients can access it. After you finish building and customizing the desired features of your app, the next step is publishing. Publishing your app is submitting it for review...

  • Apple App Review Guidelines

    setTimeout(function () { window.location.href = "https://support.biznessapps.com/hc/en-us/articles/360021060040"; //will redirect to your blog page (an ex: blog.html) }, 2000); //will call the function after 2 secs. This article is redirec...

  • Requesting an Expedited Review Process with Apple

    Overview There may be instances you may need to expedite an Apple review for a submitted iOS application. BiznessApps is not able to expedite Apple's review process as this needs to be done by the developer directly with Apple. Only once we have c...

  • iOS Distribution Certificate Expires in 30 Days

    Overview   You received a notification about your iOS Distribution Certificate which will no longer be valid in 30 days. This article explains why this happens and what you can do about it. Diagnosis You received the following alert/warning:  You...

  • Using the Screenshot Tool

    Overview Taking the right screenshots can be a bit daunting especially when the correct image resolution has to be used depending on the device. The screenshots are used in the App Store to provide visual images to the end-user so they can see fea...

  • Removing Your Apps From Unneeded Countries App Stores

    Overview This article outlines to remove your iOS and Android apps from territories your business does not operate in. In most cases, your businesses do not need to be available globally on the App Store. For example, if your application is for a ...