Unable to login to Support Portal
Overview This article provides information on how resolve the issue if you are unable to login to Support Portal. You might also be facing an issue in receiving the Password Reset Email. Information If you're getting the "Forbidden - Invalid Authe...
Order Confirmation or Group Invitation emails not received
Overview If you have set up: A support mail, to send order confirmations or group invitation emails to app users. The admin email, where you receive a copy of an order confirmation mail sent to the user. But your users or you don't receive an em...
Updating the Support Email Address for Resellers
Overview One needs to change the support email address that is used within the apps because it is either incorrect or outdated. This is the address that is used as the "from" email address on custom form submission, order confirmations, and appoin...