• Using WYSIWYG Editor's Code View Function

    Overview You want to add HTML code for your app instead of using the WYSIWYG editor function button. This article outlines how you can use the Code View programming coding option for adding HTML code in the app within the WYSIWYG Editor. Note that...

  • Editing the Food Ordering Feature's Menu Category

    Overview You want to change the appearance of your menu by uploading images to match the text of the Menu categories. You can also rename the category names to match your preferred dishes. You can even create categories for bestsellers, meal packa...

  • Importing Events into the Events v2 Feature

    Overview This article outlines the process of importing events from your Google Calendar or Eventbrite accounts into the Events v2 feature.  Solution Before starting to import the events, refer to this linked article for building your Events v2 f...

  • 'Unoptimized APK' Error While Uploading APK file on Google Play Store

    Overview You received an "Unoptimized APK" warning while uploading your Android app APK file onto the Google Play Store. This is an App Bundles related warning which you can ignore and proceed with your app's submission/publishing. Diagnosis Whil...

  • 'Nothing matched that QR Code' Error While Scanning the QR Code in the Loyalty Feature

    Overview You got a 'Noting matched that QR Code' error when you tried to redeem a loyalty reward. This article explains why and how you can work around it. Diagnosis While trying to redeem a loyalty reward by scanning the QR code, you received th...

  • 'Loyalty use is disabled at this time' Error When Trying to Redeem a Reward via the Loyalty Feature

    Overview When trying to redeem a reward via the Loyalty feature, you received an error message stating Loyalty use is disabled at this time similar to this screenshot: This error occurs when sign-in options are not enabled under Settings > App Sc...

  • Facebook Error When Importing Images: 'This endpoint requires the manage_pages permission' error when importing images from Facebook

    Overview You got a 'manage_pages permission' error upon importing images from Facebook. This article explains why this occurs and how you can work around it. Diagnosis Upon trying to import images from Facebook using the Image Gallery Feature you...

  • Multiple Language Add-On

    Overview The Multiple Language Add-on displays your app's content in multiple languages. Multiple Language Support gives you the freedom to use a single app in multiple countries or in any situation where your users speak different languages. You ...

  • Removing Duplicate Items in the Merchandise Feature

    Overview  When creating items in the Merchandise feature, the item created may duplicate itself. This article explains why this happens and provides the steps to remove duplicate items. Diagnosis Upon creating an item in the Merchandise Feature, ...

  • Changing the Hyperlink Text Default Color

    Overview  The default text color in most applications for hyperlinks is blue. In some cases, due to the background color or the background image color, the hyperlink may not be clearly visible. The article provides the steps to change the hyperlin...

  • 'This app isn't verified' Warning When Linking Google Calendar to the Event Feature

    Overview You tried to link your Google Calendar to the Event Feature but you got a "This app isn't verified" warning. This article explains why this occurs and how you can work around it. Note: The Event feature allows the importing of Calendar ev...

  • Adding Various File Types to the Website Feature

    Overview Your customers may want to add various files (e.g., PDF, DOCX, XLSX, etc.) to your app. This article outlines how you can do it using the Website Feature Note: You can do it also using the Info Tier feature. Check the Related Articles Sec...

  • 'Something went wrong. Please try again' Error While Inserting Image in the WYSIWYG Editor

    Overview Upon inserting an image in the WYSIWYG Editor of your app, you get a "Something went wrong. Please try again later" error on the page. This article explains why this app issue occurs and what you can do.   Diagnosis You inserted an image/...

  • Enabling and Configuring the Signature Add-On

    Overview Stop relying on printers, scanners, or postal workers. Paper forms are a thing of the past with our new Signature Add-on. Let users quickly and securely sign documents within your app, saving time and money for your business and your cust...

  • Integrating MailChimp email marketing service

    Overview You want to communicate with your app users (either yourself as a reseller or even your clients). The MailChimp email marketing service helps you manage and interact with your app users and other interested parties. Integrating the MailCh...

  • No Events in the Event Tab

    Overview The article explains the reason why the Event tab is not displaying any Events. The Event tab is used to add organizational events and promotions.  Information  The Event tab feature would manually need to be added to an app via the Bizn...

  • Embedding Facebook Videos into an Info-Tier Tab

    Overview You tried to embed a Facebook video into an Info-Tier Tab by using the Video Insert option in the WYSIWYG editor, but the Facebook video was not added. This article explains why and what you can do to insert a Facebook video in an Info Ti...

  • Info-Tier Tab WYSIWYG Video Insert Option Does Not Work for Videos

    Overview You tried to embed a video into the Info-Tier by using the Video Insert option in the WYSIWYG editor but the video was not added. This article explains why and what you can do to insert videos in the Info Tier Tab. Diagnosis You tried to...

  • Unable to Upload Images to the Gallery

    Overview You observed the Add button is greyed out/disabled while trying to upload images to the Image Gallery. This article explains why this happens and how you can resolve this issue. Diagnosis You selected a photo to upload on your image gall...

  • Building your app's features

    Overview The Build Step is where you manage the majority of your app's content, including adding and changing the app's features. This article outlines the things you can do in the Build Step section and provides a general overview and the steps t...

  • Feature List for iOS, Android and PWA

    Overview Each application platform (iOS, Android, PWA) supports a different set of features, these differences arise due to support from the operating system, and from guideline restrictions in the application stores. You can use the reference tab...

  • WYSIWYG Editor

    Overview In this article, you will learn about the What You See Is What You GET (WYSIWYG) Editor. The article describes how you can access it, the options this editor provides, and it outlines the best practices for its use. Information Throughou...

  • Maximum allowed PDF File Size

    Overview Using the PDF Feature, you can upload and attach PDF Files to your application for displaying. When you try to upload a PDF of filesize over the allowed limit, you will receive an error message similar to this capture:   The PDF File upl...

  • Searching in the Merchandise Feature

    Overview This article describes the Search feature in the Merchandise module. Information The search option is built into the Merchandise feature. It will search for Categories if you are in the  Categories view, It will search for Items once y...

  • Audio Streaming Gets Interrupted on Android

    Overview You were listening to an audio or music stream from your app and suddenly the playback got interrupted. This article explains why this occurs and how to resolve it. Diagnosis You integrated a podcast or some other audio streaming service...

  • App's Updated Content does not show on Device

    Overview You updated your app's content, but this change is not reflected when browsing your app on your device. This article explains why the change may not show on the app and how you can work around it by clearing your device's browser cache to...

  • Downloading the CSV Template for Real Estate

    Overview Under the Real Estate feature, you will find the option to upload real estate data. These CSVs are essentially spreadsheets that can be used to upload correctly formatted data quickly. This is a great option if you already keep your listi...

  • Splash Loading Screen - Uses and Tips

    Overview A Splash Loading Screen is the first image a user sees when they launch an app (iOS and/or Android app). This article outlines useful information about splash screens providing tips about what type of images you should use. Information ...

  • Screenshot Tool Best Practices

    Overview Screenshots are a crucial aspect of your app listings. You must select featured screenshots in the App Store or Google Play to give prospective users an idea of the functionality that your app contains. This article outlines some best pra...

  • Editing the Food Ordering Email Templates

    Overview This article provides information on the Food Ordering Email template as well as the receipt layout presenting you the available options to customize them.  Information The Food Ordering Feature includes the Email section, allowing you ...