• Changing the main text color of your app

    Overview You have the option to adjust the main text color of your app. This article shows how you can change the text color settings on the Design page under the Global Styling tab. Diagnosis You needed to change the main color of the text for y...

  • Android PWA displays the main color of the app on the top bar

    Overview Your PWA on Android when launched shows the main color of the app on the top bar. This article explains why this occurs and how you can change this color. Diagnosis You observed that when you launched your app the top bar screen (where y...

  • PWA Carousel image flickering transition on iOS

    Overview You noticed that there is a flickering effect in the Carousel images transition on your Progressive Web App (PWA) on an iOS device. This article explains why this happens and how you can solve it by using different effects and minimizing ...

  • Changing the UI navigation bar color

    Overview The UI navigation bar is placed on the top of your page. The buttons and text color (eg back button) are set in the Design page under the Global Styling tab. This color can be customized if you wish to adjust it according to the rest of y...

  • Hiding the settings gear icon

    Overview The setting gear icon/button is located on the app homepage on the top right-hand corner. The gear icon color can be customized on the Design page under the Navigation tab so you can hide it from your app users. Diagnosis You needed to h...

  • PWA Design Looks Different on Desktop than on Previewer

    Overview You may come across situations where you will get a different experience when accessing your Progressive Web Application (PWA) on your Desktop/Laptop workstation than the one you got when you used the App Previewer functionality. This art...

  • Design Menu Buttons and Shortcuts Are Not Visible

    Overview You may come across situations where you are not able to see the Menu Buttons and Shortcuts you have created on the Design Homescreen Page. This article outlines why this occurs and how you can solve it. Diagnosis The user has created a ...

  • Homescreen Additional Buttons Are Not Showing

    Overview You may come across situations where you are not able to see the Additional Buttons under the Homescreen options.  Therefore you will not be able to enable the Call Us, Direction and Share buttons. This article outlines why this occurs an...

  • Error When Using 'Sign up with Twitter' or 'Share' Button

    Overview Due to changes in Twitter, customers are unable to Share or use the Sign up with Twitter (during login) option from the app. The following error messages are received: When logging in: "Sorry, there was a problem posting to Twitter. Ple...

  • Changing the Homescreen Icon Layout Using the Grid Menu

    Overview You noticed that app icons seem larger or smaller when changing your homescreen background image having selected the Grid Menu. This article shows why this occurs and how you can solve it by changing the navigation layout through the Grid...

  • Unable to turn on "Location settings" and "Promote" sections within a child account

    Overview As a child account, you cannot turn on Location Settings and Promote Sections. This article explains why this occurs and how you can work around it.     Diagnosis As a child account, you navigated to 'My Client's View -> App Builder (CMS...

  • Adjusting image size/dimension

    Overview Adhering to the platform suggested image sizes/dimensions along with keeping the file size low guarantees an enjoyable app user experience (images fit well to the screen). This article suggests dimensions in pixels/px for all app icon typ...

  • Designing your App's Look and Feel

    Overview You can create a dynamic design for your app's (iOS/Android/PWA) look and feel utilizing customizable display settings for your app's:  homescreen (navigation buttons, desktop home button text, additional buttons, tabs, menu type, backgr...

  • Photoshop Tips: Transparent Carousel Images

    Overview Transparent Carousel Images are a great way to add a custom look to your app. Rather than appearing full-screen, partially transparent carousel images only cover up a portion of your home screen. This article describes how to format them ...

  • Error: app icon too heavy

    Overview When uploading an app icon in the Publish Step, you may receive the following error: app icon is too heavy. Root Cause This indicates that the file size is too large. Resolution Reduce the size of the icon using Photoshop by following the...

  • Overriding the Global Design for a specific App Feature via Custom Design

    Overview You want to create a specific design for an app feature different from the Global Design which is used across the app. This article shows how you can achieve this by enabling the Custom Design functionality to override the Global Design. ...

  • Aspect Fill and Changes to Appearance on Cedar

    Overview This article serves as a reference on Aspect Ratio, Aspect Fill, and its effect on the appearance of your app when published in Cedar. Information What is Aspect Ratio and Aspect Fill?  Aspect Ratio The ratio of the width to the height o...

  • Setting up Homescreen Background and Carousel Images

    Overview The CMS platform gives the tools to create a customized app Homescreen design. This article outlines the options you have to edit your app's Homescreen design by using your own custom designs (or choosing from our library) and even levera...