iOS

Overview An app was recently submitted to Apple and it was rejected due to Guideline 1.4.3 referring to Safety - Physical Harm. The message received is similar to the one below. Guideline 1.4.3 - Safety - Physical Harm We found that your app prom...

Please use the following simulation to learn more about iOS App Rejection reasons, and how to fix them.  Use the "Yes" or "No" button below to indicate if this content was helpful.

Overview A submitted app was rejected by Apple due to Guideline 3.2.2 referring to the way the location permissions are directed to the customer is not correct. The message received is similar to the one below: We noticed that your app includes th...

Overview You have received an app rejection from Apple because they were unable to locate the App Tracking Transparency permission request when reviewing your app. You may have received a notice like the following: Guideline 2.1 - Information Nee...

Overview You are unsure what to do next after getting rejected due to 5.2.1 Guideline while republishing an app which is already live and resides in the Business Owner’s Apple Dev Account. The error message from the Apple Resolution Center is: Gui...

Overview You received an app rejection from Apple citing Guideline 5.1.1, more specifically requesting you to submit the app as an organization and not as an individual, because the app offers highly regulated services or handles sensitive user da...

Overview This article provides information on which is more convenient and cost-effective: whether to republish the app or whether to respond to Apple's rejection email after addressing observations that Apple mentioned. Information If the changes...

Overview You have created an app that has a feature related to COVID, such as a survey or general information, that Apple has rejected for publishing due to their Guideline 1.4.1 - Safety - Physical Harm and you want to know how to get your app ap...

Overview You are trying to publish your iOS app and receive the two-factor authentication code after entering your password, but the system reports that it is 'Unable to Authenticate' and you need help to get your app published. Information This ...

Overview An app was recently submitted to Apple and it was rejected due to Guideline 2.3.3 referring that the screenshots do not sufficiently show the app in use. The message received is similar to the one below. 2. 3 Performance: Accurate Metada...

Overview You are unable to publish your BiznessApps iOS app on your first attempt because you receive the error message, "Unexpected error occurred" and you want to know how to resolve the error and get your app published. Solution This situation...

Overview You received an app rejection from Apple citing Guideline 5.1.1, more specifically related to your app requesting the user's consent to access their location information. The error message is similar to: Guideline 5.1.1 - Legal - Privacy ...

Overview You received an app rejection from Apple on Guideline 2.3.6 and more specifically related to your app's declared aged rating. This article outlines why this usually happens and how you can solve it.  Diagnosis You received the following ...

Overview You received an app rejection error related to Apple's 4.2.2 Guideline - Minimum Functionality and more specifically about marketing your service. This article explains why your app might have got rejected and how you can work around it. ...

Overview You received an app rejection error related to Apple's 3.2 Guideline - Business. This article explains why your app might have got rejected and how you can work around it. Diagnosis You got the following message from Apple for your iOS a...

Overview This article provides information on how you can check on the Apple Appstore Connect why your app is rejected and as such not available on Apple Store. Diagnosis You wanted to download your app from the Apple Store but you couldn't find ...

Overview You received an app rejection from Apple on Guideline 5.1.1 and more specifically related to your app requesting access to the user's camera and/or calendar.  The error message is similar to: Guideline 5.1.1 - Legal - Privacy - Data Colle...

Overview Once an app has been published you may receive a rejection from Apple on Guideline 2.5 - Performance - Software Requirements and more specifically related to audio background services (2.5.4). This article outlines why this usually happen...

Overview Apple rejected your iOS app due to incomplete information in your app's "What's New" section. This article explains why and how you can solve it. Diagnosis You got this app rejection message from Apple: 2. 3 Performance: Accurate Metadat...

Overview Upon submitting or resubmitting your iOS app for publication, you might receive the error message "This developer team has already been used to submit apps. Please create a unique Apple Team for each new app". This error is usually relate...

Overview While submitting an iOS app on the CMS platform you received the error 'You've already submitted this iOS app.' This article explains why this happens and provides a workaround. Diagnosis You got this error message: You've already submit...

Overview Once an app has been published you may receive a rejection from Apple on Guideline 2.1 - Performance - App Completeness. This article outlines why this usually happens and presents the steps you can take to resolve it.  Diagnosis You wil...

Overview You might receive an Apple authentication error displaying "Apple Auth Error: Invalid user" upon publishing your iOS app or rebuilding your Push Notification Certificate. It is an authentication error that might occur when the CMS is tryi...

Overview You might receive a Binary Rejection email from Apple after sending your iOS app for review, with a message regarding third-party login services, such as this: Guideline 4.8 - Design - Sign in with Apple We noticed that your app uses...

Overview Apple rejected your iOS app submitted by your Individual Account for not complying with the Apple App Store 4.2.6 and/or 5.2.1 Review Guidelines. This article explains why this occurs and what you can do to work around it. Diagnosis Appl...

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Overview You received a rejection message from Apple after the submission of your app. This article shows the steps you have to take to resubmit the app on the App Store Connect portal so you can get it published by yourself. Note: The fix will no...