• 'This developer team has already been used to submit apps.' error during publishing iOS app

    Overview You received an error related to "This developer team has already been used to submit apps" when trying to publish or re-publish an app on the CMS. This article explains why this occurs and what steps you can take to resolve it.  Diagnos...

  • 'You've already submitted this iOS app.' error during publishing

    Overview When publishing an iOS app you may receive the error 'You've already submitted this iOS app.' This article explains why this happens and also provides the steps that need to be taken so the issue can be resolved. Diagnosis You will recei...

  • App Rejection from Apple on Guideline 2.1

    Overview Once an app has been published you may receive a rejection from Apple on Guideline 2.1 - Performance - App Completeness. This article outlines why this usually happens and presents the steps you can take to resolve it.  Diagnosis You wil...

  • "Apple Auth Error: Invalid User" During iOS Publish Process

    Overview You receive an Apple authentication error ("Apple Auth: Invalid User") and cannot proceed with iOS Publish Process. It is an authentication error that might occur when CMS is signing to Apple Developer account to publish an iOS app and yo...

  • "We noticed that your app uses a third-party login service" error During Publishing iOS App

    Overview When publishing an iOS app you may receive an error saying "We noticed that your app uses a third-party login service but does not offer Sign in with Apple" when trying to publish or re-publish on the Apple Store. This article explains wh...

  • Error: 'ITMS-90809: Deprecated API Usage'

    Overview You may encounter the following error message from Apple when submitting an app for publication:  ITMS-90809: Deprecated API Usage This article provides information about this message and related changes. Information  Here is an example ...

  • Creating and Adding a Demo Account for Apple

    Overview A demo account is required by Apple, based on Guideline 2.1 when they are unable to access all parts of the app without having a created user account. This article provides instructions to create a demo account and the steps to add the ac...

  • Apple binary rejected due to 4.2.6 and 5.2.1 guidelines.

    Overview Apple rejected your iOS app submitted by your Individual Account for not complying with the Apple App Store 4.2.6 and/or 5.2.1 Review Guidelines. This article explains why this occurs and what you can do to work around it. Diagnosis Appl...

  • Apple Guidelines and Rejection Fixes

    Overview Apple has a very strict approval process. As a result, it's inevitable that you'll face rejection—but a fixable one! Below, you'll learn how to check out rejection reasons through iTunes Connect, and we'll detail some of the most common o...

  • Resubmitting Rejected Apps

    Overview Rejections are never fun, but contrary to popular belief, they're often very easy to fix. With Apple's recent changes to their iTunes Connect interface, resubmitting your app for review after a rejection can be quick and painless. Informa...