• How do I set up a subscription or recurring fee for my app?

    Overview While you can create a paid app for both iOS and Android, and adjust the pricing as you see fit, you might want to charge a recurring fee to users of your application, in order to monetize its content or functionality in a periodic way. ...

  • How to change the App Code of an existing App by duplicating it

    Overview The App Code is a unique identifier we assign your app. It can be used to preview your app on any device. The app code can be found on the top left corner of the CMS Client Dashboard, below the app name, as in the screenshot below: The A...

  • App Icon Name - Max character length

    Overview The App Icon Name indicates the name that appears below the icon after an app is installed on a device. This article outlines the characters' limitation and how you can work around it. Solution The App Icon Name can be up to 12 character...

  • Changing the app name

    Overview The app name/title is the single most important part of optimizing your mobile app. The app name serves as both a primary field for indexing and a key tool for converting app store views to installs. This article presents how you can chan...

  • How to Republish or Update your app

    Overview Most changes you make to your app features are updated and distributed automatically when you save them in the CMS Panel, however, certain 'publish step' app changes or issues with updated features may require you to republish your iOS or...

  • Changing the App Icon

    Overview  An app icon is the visual identity of your product. Your app icon needs to give the user a sense of what the app is all about. This article outlines the steps that need to be taken so that you can change the App Icons of your preference ...

  • "You don't have enough app credits to publish this application" Error upon Publishing

    Overview You could not update/publish your iOS or Android app receiving an app credit error "You don't have enough app credits to publish this application". This article explains why this may occur and how you can solve this issue. Diagnosis Upon...

  • Republishing an Unpublished App Produces a Message that it is Live

    Overview You received a message related to "be charged an app credit" during the republishing of an unpublished app. This article explains why this happens and how to bypass the issue by checking the available app credits and if an app credit was ...

  • Checking an App's Last Publish Date for Single App Users

    Overview Single App users are unable to check their app's last publish date using CMS. The information can be obtained from the App Store or Play Store, depending on the platform you are using. This article provides the steps on how to view the la...

  • Changing the Inactive Message for Unpublished Apps

    Overview When an app is unpublished or not active, it will show a default message ("This app is no longer being maintained due to non-payment on behalf of the business.") upon launching. This article covers why this happens and the steps to change...

  • Checking the Latest Published Date and Status of an App for Resellers

    Overview To ensure that an application is running at its peak, it needs to be republished when a new release is provided. New releases offer important fixes to the application and improve stability. When we release a new source code, it includes t...

  • When do I need to Republish an App?

    Overview Republishing an app can be needed so you can resolve an issue or update your app. This article outlines the cases when an iOS/Apple or Android/Google app republishing is required. Important: Republishing an Android app is free. There used...

  • Setting or Changing the Price of an App

    Overview You can adjust the price of your app at any time through the corresponding app portal for each platform, either App Store Connect or Google Developer. Setting up a price for your app means that users will have to purchase it before being ...

  • Google's and Apple's App Publishing Approval Process and Timelines

    Overview After submitting your app for review to Apple's App Store or Google's Play Store, the app goes through a review and publishing process, this can take more time than expected depending on the process stage it is, and if there are any guide...