• Changing the app name

    Overview The app name/title is the single most important part of optimizing your mobile app. The app name serves as both a primary field for indexing and a key tool for converting app store views to installs. This article presents how you can chan...

  • Updating/Republishing your app

    Overview Republishing your app can solve problems with malfunctioning app features but even with push notifications. This article describes how you can republish your app to get it updated and resolve such issues. Diagnosis You faced app issues ...

  • "You don't have enough app credits to publish this application" Error upon Publishing

    Overview You may receive an app credit error "Publish Issues Found: You don't have enough app credits to publish this application" when you publish your application. You should check your app credits balance and buy new credit if needed. Diagnosi...

  • Republishing an Unpublished App Produces a Message that it is Live

    Overview You received a message related to "be charged an app credit" during the republishing of an unpublished app.  This article explains why this happens and how to bypass the issue by checking the available app credits and if an app credit was...

  • Checking an App's Last Publish Date for Single App Users

    Overview   Single App users are unable to check their app's last publish date using CMS. The information can be obtained from the App Store or Play Store, depending on the platform you are using. This article provides the steps on how to view the ...

  • Changing the Inactive Message for Unpublished Apps

    Overview When an app is unpublished or not active, it will show a default message ("This app is no longer being maintained due to non-payment on behalf of the business.") upon launching. This article covers why this happens and the steps to change...

  • Checking the Latest Published Date and Status of an App for Resellers

    Overview To ensure that an application is running at its peak, it needs to be republished when a new release is provided. This article provides the steps to view the latest published date of iOS and Android apps and to view their current status (e...

  • When do I need to Republish an App?

    Overview Republishing an app can be often needed so you can resolve an issue or update your app. This article outlines the cases when an iOS/Apple or Android/Google app republishing is required. Introduction The most common cases when an app repu...

  • Google's and Apple's App Publishing Approval Process and Timelines

    Overview Once an app is published/submitted on the CMS side, the app is reviewed before it gets live in the App Store and/or Google Play Store. This article outlines the publishing procedure stages and how long it takes for an app that was submitt...