General

Overview You've submitted your app for publishing to Apple and the Google Play Store and would like to expedite the approval of your app. Information Currently, there is no way of expediting our internal review process. As noted in Google's And A...

Overview While you can create a paid app for both iOS and Android, and adjust the pricing as you see fit, you might want to charge a recurring fee to users of your application, in order to monetize its content or functionality in a periodic way. ...

Overview The App Code is a unique identifier we assign your app. It can be used to preview your app on any device. The app code can be found on the top left corner of the CMS Client Dashboard, below the app name, as in the screenshot below: The A...

Overview The App Icon Name indicates the name that appears below the icon after an app is installed on a device. This article outlines the characters' limitation and how you can work around it. Solution The App Icon Name can be up to 12 character...

Overview Most changes you make to your app features are updated and distributed automatically when you save them in the CMS Panel, however, certain 'publish step' app changes or issues with updated features may require you to republish your iOS or...

Overview  An app icon is the visual identity of your product. Your app icon needs to give the user a sense of what the app is all about. This article outlines the steps that need to be taken so that you can change the App Icons of your preference ...

Overview You could not update/publish your iOS or Android app receiving an app credit error "You don't have enough app credits to publish this application". This article explains why this may occur and how you can solve this issue. Diagnosis Upon...

Overview You received a message related to "be charged an app credit" during the republishing of an unpublished app. This article explains why this happens and how to bypass the issue by checking the available app credits and if an app credit was ...

Overview Single App users are unable to check their app's last publish date using CMS. The information can be obtained from the App Store or Play Store, depending on the platform you are using. This article provides the steps on how to view the la...

Overview When an app is unpublished or not active, it will show a default message ("This app is no longer being maintained due to non-payment on behalf of the business.") upon launching. This article covers why this happens and the steps to change...

Overview To ensure that an application is running at its peak, it needs to be republished when a new release is provided. New releases offer important fixes to the application and improve stability. When we release a new source code, it includes t...

Overview You have an app that is published on the Apple Store and/or the Google Play Store and you would like to know when you need to republish your app. Apps that are inactive, were accidentally unpublished, have not been republished in the last...

Overview You can adjust the price of your app at any time through the corresponding app portal for each platform, either App Store Connect or Google Developer. Setting up a price for your app means that users will have to purchase it before being ...

Overview After submitting an iOS or Android app for review to the specific store, the app goes through a review and publishing process. Some users would like to understand the expected timeline as well as how to check the status of the process.  ...