• How to change the App Code

    Overview The App Code is a unique identifier we use to load your app. The app code can be found on the top left hand corner of the CMS Dashboard underneath the app name. This article explains how you can work around changing the app code by dupli...

  • App Icon Name - Max character length

    Overview The App Icon Name indicates the name that appears below the icon after an app is installed on a device. This article outlines the characters' limitation and how you can work around it. Solution The App Icon Name can be up to 12 character...

  • Changing the app name

    Overview The app name/title is the single most important part of optimizing your mobile app. The app name serves as both a primary field for indexing and a key tool for converting app store views to installs. This article presents how you can chan...

  • Republishing/Updating your app

    Overview Certain 'publish step' app changes or problems you face may require you to republish your app. This article describes how you can republish your app to get it updated and reinstated. Important: Republishing an Android app is free. There u...

  • Changing the App Icon

    Overview  An app icon is the visual identity of your product. Your app icon needs to give the user a sense of what the app is all about. This article outlines the steps that need to be taken so that you can change the App Icons of your preference ...

  • "You don't have enough app credits to publish this application" Error upon Publishing

    Overview You received an app credit error "You don't have enough app credits to publish this application" upon publishing your app. This article explains why this may occur and how you can work around it. Diagnosis Upon publishing your app, you g...

  • Republishing an Unpublished App Produces a Message that it is Live

    Overview You received a message related to "be charged an app credit" during the republishing of an unpublished app. This article explains why this happens and how to bypass the issue by checking the available app credits and if an app credit was ...

  • Checking an App's Last Publish Date for Single App Users

    Overview   Single App users are unable to check their app's last publish date using CMS. The information can be obtained from the App Store or Play Store, depending on the platform you are using. This article provides the steps on how to view the ...

  • Changing the Inactive Message for Unpublished Apps

    Overview When an app is unpublished or not active, it will show a default message ("This app is no longer being maintained due to non-payment on behalf of the business.") upon launching. This article covers why this happens and the steps to change...

  • Checking the Latest Published Date and Status of an App for Resellers

    Overview To ensure that an application is running at its peak, it needs to be republished when a new release is provided. This article provides the steps to view the latest published date of iOS and Android apps and to view their current status (e...

  • When do I need to Republish an App?

    Overview Republishing an app can be needed so you can resolve an issue or update your app. This article outlines the cases when an iOS/Apple or Android/Google app republishing is required. Important: Republishing an Android app is free. There used...

  • Google's and Apple's App Publishing Approval Process and Timelines

    Overview This article outlines the publishing procedure stages and how long it takes for an app that was submitted to get published and thus show up on the Google or Apple Store. Information Once an app is published/submitted on the CMS side, eit...