Overview

You have received an app rejection from Apple because they were unable to locate the App Tracking Transparency permission request when reviewing your app. You may have received a notice like the following:

Guideline 2.1 - Information Needed

We're looking forward to completing our review, but we need more information to continue. Your app uses the AppTrackingTransparency framework, but we are unable to locate the App Tracking Transparency permission request when reviewed on iOS 15.1.

Next Steps

Please explain where we can find the App Tracking Transparency permission request in your app. The request should appear before any data is collected that could be used to track the user.

If you've implemented App Tracking Transparency but the permission request is not appearing on devices running the latest OS, please review the available documentation and confirm App Tracking Transparency has been correctly implemented.

If your app does not track users, update your app privacy information in App Store Connect to undeclare tracking. You must have the Account Holder or Admin role to update app privacy information.

Resources

- Tracking is linking data collected from your app with third-party data for advertising purposes, or sharing the collected data with a data broker. Learn more about tracking.
- See Frequently Asked Questions about the new requirements for apps that track users.
- Review developer documentation for App Tracking Transparency.

Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

Solution

BiznessApps has implemented the App Tracking Transparency framework in all apps, including the App Tracking Transparency permission request required by Apple. Therefore, as an answer to Apple Team's question "Please explain where we can find the App Tracking Transparency permission request in your app", you can reply in the resolution center with this message: "The App Tracking Framework Prompt is the first prompt you get when the App is launched using iOS 15.1".

Apple will review and approve your app if there are no other issues found.