Overview

You had an app associated with an Apple Developer account, but you have deleted it. Now, you are facing issues when submitting a new app, receiving the following error message:

'This developer team has already been used to submit apps. Please create a unique Apple Team for each new app'

Solution

This error happens because the Apple Developer account has been used to submit an app previously and, while we may have deleted the app from the CMS and the Apple Store, there is still a reference to the account being used already recorded somewhere. 

To overcome this error, please open a support ticket informing the App Name and App Code you would like to publish, and our team will help you to do so.

<supportagent>Agents only: to help the customer bypass the error and publish the app, refer to the instructions the Bypassing Error "This developer team has already been used to submit apps" article.

Once you finish the process, confirm to the customer that the app was submitted successfully and inform him that the app is now part of our uploads pipeline so our Uploads Team will take care of the publishing process for him. You should also refer them to Google's and Apple's App Publishing Approval Process and Timelines article for more information on what to expect.</supportagent>