Unable to download the app using QR code on iOS

Overview

Your clients and customers are unable to download the published app using QR Code on iOS.

Solution

The app may not be getting downloaded using the QR code because the iOS App Store URL may not be available on the Edit Info page. You may verify if the URL is entered or not, as per the steps in this article.

To enter the URL Link,

1. Check how to find the URL Link of an app to get the URL link
2. In the Partner Dashboard, select My Apps from the menu on the left
   
3. Click on the ellipsis menu (3-dots menu) for the desired app
   1. Select Edit > Info from the popup menu
      
4. Enter and Save the link in iOS App Store URL
   
   

For issues with QR Code Downloads and Push Notifications, please refer: Enabling Push Notifications, QR Codes, and Tell Friend Features.