Overview

You are trying to publish your iOS app and receive the two-factor authentication code after entering your password, but the system reports that it is 'Unable to Authenticate' and you need help to get your app published.

Information

This is a known issue that may occur. Please open a ticket with our Support Team and provide the app name that you are trying to get published. A member of our Support Team will review your case and contact you when the issue is resolved.

<supportagent>

See BIZAPPS-29552 for information on this recurring issue. Note: the ticket is for information only. If the customer is experiencing the issue described in the Jira ticket, escalate to an L2 for evaluation and to open a new Jira following standard escalation procedures.

</supportagent>