You or your customer is using Yahoo! Small Business services and you need to configure a CNAME record for your PWA to connect to your custom subdomain.
- Follow the Yahoo! Small Business guide, How do I create a subdomain? to create your custom subdomain.
This establishes your subdomain for your customers to access, e.g. pwa.example.com or app.example.com
- Follow the Yahoo! Small Business guide, How do I add, edit, and delete a CNAME record? for complete details on creating a CNAME record for your custom subdomain.
This connects your subdomain, pwa.example.com or app.example.com, to your BiznessApps app
- Follow the Bizness Apps guide, Adding a PWA Custom Domain for details on configuring your custom subdomain in the CMS
Remember that DNS can take time to propagate after changes are made. Use a tool like the DNS Checker to determine if your changes have propagated for your intended subdomain before contacting Support if this solution has not worked for you. You may need to clear your cache and cookies to see the changes or try using the incognito mode of your browser.