Overview

You noticed that some images do not show on your PWA on your iOS device or your native iOS App. This article explains why this issue occurs.

Diagnosis 

Some images are not displayed or rendered on your PWA or your native iOS app. These images do not show because most probably they are in a WEBP format and Apple does not support this format.

This is because this format is built by Google and Apple still hasn't adjusted its platform to support it. 

Note: The rest of the images that are in other formats will load properly.

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Prerequisites

• iOS Device ver13 backward

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Solution

Apple has not yet released a version that supports the WEBP format. Most probably this will be included in the iOS ver14.

Till then (and if it is verified that the support for the WEBP format will be included in ver 14) you are advised to convert your images to a different format (eg JPG, PNG) using one of the various free online tools (eg ezgif)

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Testing

You will be able to get your image rendered on your iOS device, having converted it to some other format that is supported by Apple.

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Related Articles

• Adjusting Image Size/Dimension