The person who enrolled in the Apple Developer Program is the Account Holder and has full access to App Store Connect. This article outlines how you can provide access to apps to users who are not Admin or Account Holder.
You logged onto the App Store Connect and you noticed that you cannot find the app you are looking for under the 'Apps' Section.
This is because you are not Admin or Account Holder and neither your account nor your role is granted access to this app.
Admin or Account Holders can limit which apps can be accessed by which users with the use of the App Manager, Customer Support, Developer, Marketing, or Sales (without Access to Reports) or limit app access to specific people/accounts having these roles.
Note: For more information about Role Permissions, check the App Store Connect Role Permissions KB article.
- Apple Admin role or Account Holder
You have to reach out to the Account Holder or a user with Admin rights and have them follow one of the two ways outlined below:
- Change the user app access. This way they can add/remove apps to the specific user account.
- Edit an app's user access. This way they can change the access settings for a specific app.
Once the user has been granted access to the app, they would be able to see it in the App store.