Push Notifications support location-based filters. You can choose between the Point and geofencing location-based filters. This article outlines the basics of how Point and Geo-fencing work when sending Push Notification messages.
You can select to send your push notifications either when an app user enters an area after Send (geofence) or when an app user is in an area at the time you trigger the push notification message (point).
In an Area at Send (Point) allows you to set a radius around the location you select. You can input the latitude and longitude, enter the address bar to look up a spot, or drag the pin on the map. You can also adjust the size of the zone with the radius field or by dragging the anchor points on the circle, and use the unit drop-down to select kilometers or miles.
- Entering an Area after Send (Geofencing) allows you to set up a monitored area. When a user enters this area during the active period, they will receive the push notification. Just like with the Point option, you can input the latitude and longitude, enter the address bar to look up a spot, or just drag the pin on the map. Adjust the size of the zone with the radius field or by dragging the anchor points on the circle, and use the unit drop-down to select kilometers or miles.
Important: Users who are still within the geofenced area should be able to receive the push notification provided their location services and the connection is enabled, and the geofenced push notification message has not yet expired. If the users have a poor connection to locations services, their location may not be broadcasted. In this case, the push notification would not be received.
You will notice that the Geo-Fence has an expiration date and time for you to select. This allows you to configure how long you wish to monitor this location. For example, set up month-long specials for those driving by the configured location.
You can check this video too for more information about geofence push notifications:
- PWAs do not support geofence notifications, which means it is only supported on iOS apps from the App Store or Private App Stores (PAS), including Android apps from the Google Play Store.
- Also, geofence push notifications are only available on apps that belong to the Gold, Platinum Reseller, and Individual plans. The feature is not included in the Standard Reseller plan.
- If you are facing any issues with your geo-fenced push notification messages, please refer to the Push Notification Failures - Troubleshooting KB article and more specifically pay attention to Case 3.
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