You want to delete a Child Partner Account under your Enterprise Account. This article outlines the information you have to provide to the BiznessApps support team so you can request this deletion.
You don't need a child Account anymore and thus want to remove it, because this child Account left your network as they don't want to continue business with you.
Note: Enterprise accounts can have as their clients both Child Partner Accounts and Individuals (ie a child account is always a reseller, if not it is called Individual)
- Enterprise Account
This process cannot be executed by you and has to be done by the BiznessApps Team. Therefore, you need to raise a ticket with Support providing the following information:
- Your Enterprise Account name and email address
- The child account name you want to delete
- confirmation you understand that this process is irreversible and you will not be able to retrieve date from this Child Account and the apps that used to be under it.
If you wish to keep the apps, you should arrange for transferring them to your Enterprise Account or some other Child Account before you delete the Child Account. Should that be the case, inform the Support Team accordingly.
Once the deletion of the Child Account is done by the BiznessApps team, you will no longer see this Child Account under your Enterprise Subscription.