Overview
Users might need to change the name of an existing app that is already in the store in order to meet the needs of their business. This is usually because a client's business name and/or service has been altered.
The app name/title is the single most important part of optimizing the mobile app. The app name serves as both a primary field for indexing and a key tool for converting app store views to installs. This article presents how one can change the name of an existing app.
Solution
- On the CMS dashboard, navigate to the Reseller Dashboard and locate the app to publish. From the dashboard, navigate to My Apps menu, locate the app and click on the "3 dots" button and then click Republish/Publish.
Note: Individual Clients do not have a dashboard view and can navigate to the Publish step after logging in.
- Locate the app name and app icon name field and set the value of your preference under the App Info > Basic Information Section of the Publish step.
- Save the changes click Submit on the upper-right hand corner.
- Follow the Publish steps as usual. For more information regarding the publish step, please check the article related to the device you wish to publish your app on (iOS or Android or PWA) in the Related Articles Section
- If it is an Android App, don't forget to upload the new AAB/APK on the Google Play Store.
Additionally, to update the app name/title on the Store Listing for Android, one needs to follow the steps below.
i. Log in to the Google Play Developer Console.
ii. Select the app, and from the left panel navigate to Store Presence > Store Listing.
iii. On this page, one has the option to change the Title field. - If it is an iOS App, the BiznessApps team will review it and take care of uploading it to the Apple Store with the new name. Should you wish to check the publishing progress, check the Checking the Publishing status for my iOS App KB article.
- PWA publishing is done exclusively on the CMS Dashboard and no other step is needed.
- If it is an Android App, don't forget to upload the new AAB/APK on the Google Play Store.
Testing
IMPORTANT NOTE: You may notice the changes appearing in BiznessApps and search providers before the changes are visible when searching the Apple Store - even though the app is "ready for work" and you have an app store connect URL where you can see it. This is due to the way Apple re-indexes its search engine for the Apple Store. Re-indexing is done nightly, which may cause a delay of up to 24 hours in your app's ability to be found when searching the Apple Store. If it has been more than 24 hours and your app still cannot be found when searching the Apple Store, you will need to contact Apple Support for assistance as this is an issue with their search engine.
Navigate to 'My Apps' and check that the app bears the new app name.
- In BiznessApps CMS, navigate to the Reseller Dashboard -> My Apps
- Change the filter to App Name by clicking on the blue "+" sign
- Search with the new name you just set. An app should appear on the list having that app name you searched for.
Once, your app is live on the Google and/or Apple Store, you will be able to check that the app name is updated therein, too.
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