Overview

You might realize your app is no longer available on Google Play Store or had a problem/issue publishing your Android app on Google Play and/or you received a notification from Google that your app has been removed from the Google Play Store. The article below outlines the steps to fix the issues so that you can publish your app successfully to Google Play Store.

Diagnosis

• You received a notification from Google stating that your app was removed from Google Play Store because it is not compliant with one or more of Google's policies. Your app will not be available to users until you submit a compliant update. 
  You will find a warning icon with the message indicating "App status: Removed".
• You received a notification from Google stating that your app has been rejected and wasn't published due to a policy violation.
  You will find a warning icon with the message indicating "Publishing status: Rejected".
• You received a notification from Google stating that your app has been removed due to a policy violation.
  You will find a warning icon with the message indicating "Publishing status: Removed".

Solution

1. The first action you should take is following the "Actions Required" that are included in the notification from Google.
   
   • If you receive one of the errors below, then please follow the relevant article for fixing that specific error: 
     
     • WebView SSL Error Handler Alert By Google
     • App Removed From Google Play because of Security Vulnerabilities
     • App Removed From Google Play Store For Unqualified Use Of SMS And Call Log Permissions
     • Violation Of Personal And Sensitive Information And Section 4.8 Of The Google Developer Distribution Agreement
     • Violation Of Families Policy Requirements" Android Rejection Error
     • Android App Publishing "Issue: Missing Or Inaccurate Target Audience Information"
     • Google removed your app due to Violation of Impersonation Policy
     • Google Rejection due to Violation of the Payments Policy for donations
     • Google Rejection due to Inappropriate Content Policy
     • Fixing App Rejected Due To Google's New Background Location Access Policy
2. After making the changes or if none of the above suits your case, you need to republish your app.
   Follow this article to republish your on CMS side: Republishing your app
   

   Please do not forget the last step of publishing: Upload the new APK on the Google Play Store.

Google removes/rejects apps when they don't meet the latest requirements​. 

Generally speaking, it is best to republish your apps on all the platforms ( Android/IOS/PWA) to the latest release for all implemented fixes to be applied and also for the app to be compliant with the latest Apple and Android requirements.

Testing

Once the new release of the app is rolled out to production, it will take 24-48 hours for Google to review and approve the app back to the play store. You can check the Play Store from time to time to see if your app is approved by Google.

Related Articles

• Republishing Your App