You may wish to request a refund on your account. This article provides information regarding refunds and what you are entitled to.
- We will not issue any refunds or credits for setup fees, partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
- Bizness Apps will use commercially reasonable efforts to have your Mobile App(s) approved by the appropriate mobile platform provider. Although there is a high likelihood of approval, we do not and cannot guarantee acceptance. If your Mobile App(s) is not approved by the appropriate mobile platform provider you may cancel your account; however, there are no refunds under any circumstances.
- Even If you do not use all the Mobile Apps included in your subscription plan, you will still owe the applicable subscription fee.
- If canceled mid billing cycle, no refund or partial credit will be given for the remaining days, without exception.
App Credits Reduction
Partners may request to reduce their App Credits due to a lower number of apps published and to reduce costs.
Partners on New Plans can request a reduction in App Credits once every 3 months from the date of signing up and it must be in writing at least 7 days prior to the next bill. The request should detail the total amount of apps required in the plan.
Have a look at the following article on Reducing App Credits which provides steps on verifying the sign-up date and to confirm the number of apps published.