Overview

When you submit your app/publish app on the CMS side, the app is moved to our Uploads Team iOS Upload Pipeline queue. This team checks the app and -when approved- submits/uploads it to Apple Store. You can request a status update of your iOS app publishing progress via completing a form.

Diagnosis

You have submitted your iOS app on the CMS and want to know to be updated on the app publishing/submission status.

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Solution

1. Check this form and fill in the required fields.

• Your name
• Your email address
• Your appcode

2. Click Submit

Note: In case the status indicates that your app is already submitted to Apple you can check the status on the Apple store by following the steps outlined in the Checking The IOS App Status On Apple Store KB article.

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Testing

If you wait for maximum of 10 minutes and then check your inbox, you will notice that you have received an email from "biznessappssupport@trilogy.com" letting you know the publish status of your iOS app on the CMS side. You can find a sample email below:

Note: In case you haven't received the email, make sure to check your spam folder and/or check with your administrator if account emails as the biznessappssupport@trilogy.com may be blocked.

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Related Articles

• Publishing an iOS App
• App Publishing Approval Process and Timelines
• Checking The IOS App Status On Apple Store