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Viewing App Credits

Pavlos Kaimakis
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Overview

This article outlines the procedure of viewing your App Credits. App Credits represent your ability to publish and maintain apps.

Diagnosis

You are provided with Credits to use so you can publish your apps. From the Subcriptions menu you will be able to view your app credit plan. Whenever an app is published, a credit is deducted from your available credits and assigned to the app you are publishing. If an app is unpublished, the credit is made available again for use with a different app. 

Each app credit allows you to publish an app to a specific platform, either iOS or Android (e.g., if you are publishing a client’s app to both iOS and Android, you will be using two (2) credits). 

Important: Partners on New Plans can request a reduction in App Credits once every three months from the date that the base plan starts, which is the main subscription to the New Plans. This request should also be in writing by opening a ticket with Support seven days before the 3-month cycle. You may also contact support for any discrepancies in the app credit value

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 Solution

  1. In your CMS portal, click the arrow in the top right corner to reveal a dropdown menu. Select Subscriptions.

    2020-02-10_1158__1_.png

  2. You will be presented with a screen similar to the one below. You can see your Total and your Remaining App credits and also get a breakdown of the credit used for all your published apps (Publish Logs).
    view_app_credits.png

  3.  You can see your Total and your Remaining App credits
    credits_remaining.png

  4. Check the Publish Logs by clicking on the link in the red rectangle shown in step 2view_logs.png

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