When trying to redeem a reward via the Loyalty feature, you may receive an error message:
Loyalty use is disabled at this time
This error occurs when the sign-in options are not enabled under Settings > App Screens > User Accounts. The Loyalty feature has to be registered to a user account (Email, Facebook, Twitter, or Google) to be able to record and store user loyalty information.
Note: This issue is not replicated on the APP PREVIEW.
This article provides the steps to resolve this issue.
Log in to BiznessApps CMS.
Go to Settings > App Screens.
Under User Accounts, enable at least one of the four options. In this case, Email Address has been enabled.