Overview

When Apple updates license agreements, users are required to accept the agreement(s) before publishing, or the iOS publish step will fail. This can happen multiple times in a year. BiznessApps provides a warning message on the dashboard to make users aware of these changes and to accept any pending agreements.

This article provides the steps to Accept the Apple License Agreement and how to Locate the Apple ID of the account holder if the message appears on a Reseller Dashboard. The Apple ID is required to accept the Apple license agreement for Apple Developer accounts.

Diagnosis

When logging in to the CMS (Content Management System), the following banner may appear with a request for the Reseller to accept a license agreement:

Apple has updated their license agreement, use the account holder's Apple ID to accept it.

The banner allows Apple developers to accept the new license agreement to maintain their ability to publish iOS apps. Failure to accept the agreement will result in rejection when attempting to publish apps.

Note: We have placed this the message given that many customers are submitting apps for iOS where the publishing could not be completed due to their own Developer Account License Agreement not being updated. As you have checked your account is up to date and you have no pending agreements, you may simply disregard this message. Feel free to close the banner if you do not have any iOS apps published or no pending agreements.

Solution

Accepting the Apple License Agreement

If the following message is displayed on the dashboard, select Click here. This will direct you to log in to your Apple Developer account.

Note: Ensure that you log in as the account owner and not as any other role of the developer account.
Once logged in to the developer account, a banner is displayed across the top of the window. Click Review Agreement.
You are then directed to a page to view and accept the new license agreement(s).

Locating the Apple ID

Locate the app in the CMS.
Click on the Options (...) icon > Edit > Info.
Copy the iOS App Store URL and paste it into a browser window.
Locate the developer's name (this can be found under the app name).
Once the developer's name is located, log in to App Store Connect.
Go to My Apps and select the app.
Click on App Information. You can find the Apple ID under the General Information section.