Due to account changes, you may need to change the Admin or Login Email address of your app. Also, once the Group-Add on Feature is enabled as the app admin, you will receive emails when a new user has requested an account. This article explains how to amend/verify the configured admin email or login address of the account
Log in to the Reseller Dashboard.
Go to My Apps and search for the App Code or UserName.
Once the search results display click on the 3-dot menu > Log in.
- Once logged in, at the top right, click on the drop-down arrow by the profile name and select Account.
- Verify, or if need be, change the Admin Email Address or Login Email Address
- Click Save on the top right.
If you are still not receiving emails for Requested Access to the admin email, please check your SPAM/JUNK folder as well. Additionally, you can also manually check if any requests have been received.
Log in to the app.
Go to Manage > Customers > Groups. All new account requests will be shown in the Requested Access group.