Once the Group-Add on Feature is enabled as the app admin, you will receive emails when a new user has requested an account, and the app users receive push notifications informing them that they have been moved into another group if you chose to do so. This article explains how to amend/verify the configured admin email address.
Log in to the Reseller Dashboard.
Go to My Apps and search for the required app.
Click on the 3-dot menu > Log in.
- Once logged in, at the top right, click on the drop-down arrow by the profile name and select Account.
- Verify, or if need be, change the Admin Email Address.
- Click Save on the top right.
If you still do not see the email, please check your SPAM/JUNK folder as well. Additionally, you can also manually check if any requests have been received.
Log in to the app.
Go to Manage > Customers > Groups. All new account requests will be shown in the Requested Access group.