Overview

When using PWA (Progressive Web Apps), customers may not be receiving Push Notifications as the PWA URL may be blocked and needs to be allowed. This article provides the steps to add/allow the PWA URL in Google Chrome, so that Push Notifications are allowed.

Note: For Web Apps, your users must accept push notifications when they visit the PWA page. Customers do not need to have the app installed, nor do they need to have it in the browser running.

Solution

Follow the steps below to add/allow the PWA URL in Google Chrome, so that Push Notifications are allowed:

On Android

Open Chrome.
At the top right, click More > Settings.
Click Notifications.
Ensure that the toggle next to Show Notifications is enabled.
Scroll down and ensure that https://<PWA URL> is enabled.

On PC

Open Chrome.
At the top right, click More > Settings.
Scroll down to the bottom of the Settings page and then click Advanced.
Under "Privacy and security," click Site settings.
Click Notifications.
Confirm that https://<PWA URL> appears under "Allowed" and is not "Blocked." If it is "Blocked," click More and click Allow.
If it is not in the Allowed or Blocked list, click Add, enter the PWA URL, and then click Add.