You received a push notification certificate error saying "Cert Error" upon creating your Apple Push Notifications (APN) cert. You can resolve that by revoking the Apple push notification certificate.
During rebuilding/renewing by push publishing the Apple Push Notification Certificate, you received the following push notification certification error for your app.
This certificate error is generally caused when:
- There are more than one Apple Push Service certificates in the Apple Developer Account
- The Bundle ID does not match the one in the CMS
- There may be a pending Apple license agreement
The Bundle ID represents the app's unique identifier that you can register, modify, and delete. To solve this issue, firstly verify the Bundle ID from the App Store Connect; after that, you need to revoke the older certificates from the Apple Developer Console.
- iOS App
- App published on the latest BiznessApps source code (Check Release Notes) as per the Publishing An iOS App KB article
Verify the Bundle ID
Log in to the App Store Connect.
- If the is a pending license agreement you will see the message "The updated Apple Developer Program License Agreement needs to be reviewed." Be sure to accept the agreement before continuing.
- Go to My Apps
Select the app that has push notification issues and select the tab that says App Information.
Copy this Bundle ID to a text editor as it will be required to search for the certificates, and will be used to verify the Bundle ID in the CMS.
Revoke the Certificate
Go to the Apple Developer Console.
Go to Certificates, Identifiers & Profiles.
If there are many apps listed, search for the certificate using the Bundle ID.
From the Apple Push Services certificates displayed for the Bundle ID, select the certificate with the older expiration date.
If there are more than two certificates, repeat the above process until there is only one certificate (the newest one) left.
Note: If you are still experiencing issues and the Apple Developer ID for the particular app is registered as an Organization kindly add our Apple ID (firstname.lastname@example.org) as an Admin or App Manager with access to Certificates, Identifiers & Profiles.
This will allow us to check inside the account and perform the requested operation(s).
Please see Add, edit and delete users, for further instructions to add our Apple ID as an Admin or App Manager
Run Push Publish again. The push notifications should now work without any error.
Go to My Apps.
Click the Options Menu of the App that you had the problem with.
Click More > Push Publish.
- Fill in the required details and verify the Bundle ID. Replace with what you have copied earlier if it does not match.
- Click Submit at the bottom of the page.
The following message displays on the top of the interface:
Push certificate generated!
- iOS Error: There was a problem sending out your push notifications
- Push Notifications Do Not Show on Device
- Publishing An iOS App