You can embed videos into the Info-Tier Tab by using the Video Insert option in the WYSIWYG editor. However, if the video source is Facebook, when you click Insert after pasting the URL or Embedded code (using iframe), nothing happens. The insert window does not close, and it remains as it is (Please, see the image below).
This article explains why the defined issue occurs and it provides information on an alternative way to insert Facebook videos into the Info-Tier Tab. As a piece of additional information, the article also suggests alternative video hosting sites that work with the Video Insert option, properly.
The reason why Facebook videos could not be embedded via Video Insert option is that Facebook is not a supported video provider for Bizapps platform. Please, see the Supplemental Information section for the supported platforms.
Facebook videos can be embedded into an Info-Tier by iframe directly through the Code View option in the WYSIWYG Editor. You need to use the Embedded Video Player Configurator of Facebook to create the iframe. Please, follow the steps in this article on Embedding Facebook Videos into the Info-Tier Tab.
In order to add videos to an Info-Tier Tab by using the Video Insert option via URL, the following video hosting services are recommended.