Overview
You tried to embed a video into the Info-Tier by using the Video Insert option in the WYSIWYG editor but the video was not added. This article explains why and what you can do to insert videos in the Info Tier Tab.
Diagnosis
You tried to insert a video from the WYSIWYG Editor of an Info Tier feature but when you clicked the Insert button after pasting the URL or Embedded code (using iframe), nothing happened. The insert window did not close, and it remained as it was.
The reason why your video could not be embedded via Video Insert option is that the video source provider (eg Facebook, Twitter etc ) is not one of the supported video providers for BiznessApps platform.
In order to add videos to an Info-Tier Tab by using the Video Insert option via URL, the following video hosting services are supported and thus recommended.
Prerequisites
- In order to perform this task, you need to add an Info-Tier feature to your application, beforehand (check the Related Articles Section)
Solution
You have two alternatives if your video cannot be uploaded on a BiznessApps Supported video provider.
- You can use the Code View option in the WYSIWYG Editor and embed this video as an iframe. Check the Embedding An <Iframe> In An Info Tier Feature for more information.
Note: For Facebook videos, you can follow the steps outlined in the Embedding Facebook Videos into the Info-Tier Tab KB article.
- Otherwise (if you don't want to use the iframe option), you can use the 'upload' method from the WYSISYG editor
-
- for only one of the following supported formats:
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- mp4
- avi
- mov
- webm
-
- AND you should reduce its size under 32 MB using an appropriate tool. For example, you can try online converters that compress the video size (eg using Adobe Premiere).
- for only one of the following supported formats:
-
Testing
You will have managed to insert a video of a non-BiznessApps supported video service provider in you Info-Tier feature through the WYSIWYG Editor.
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