Overview

In tabs that display location addresses, like Contact, Events v2, Around Us, etc., you may see a comma in place of an address. This occurs when you do not properly select your location's address during the item set-up process.

In this article, you will learn what causes this issue and what to do to fix them.

Diagnosis

You saw the comma in place of an address because:

1. You checked the box Use imported location(s) from the Home/Contact Tabs but did not select an address from the drop-down menu.
2. You used the Address field to input a street address, but you did not select an address suggested by Google Maps, saving an unverified address.

Solution

• For case 1 from the Diagnosis Section:
  1. Reopen the item editing window and select an address from the drop-down menu of imported locations.
  2. Save your changes.
  3. Refresh the tab in your app to verify that the address is now properly displayed in place of the comma.
• For case 2 from the Diagnosis Section:
  1. In the Address field, type out the address (rather than copying and pasting). 
     • When you copy and paste an address that is incorrect or unlisted, Google is unable to identify it and you are left with an unverified address, hence the comma.
  2. While you type out the address, check out the suggested addresses provided by Google.
  3. Click on the correct one and the GPS coordinates will automatically populate.
  4. Save your changes.
  5. Refresh the tab in your app to verify that the address is now properly displayed in place of the comma.

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Testing

You will be able to see the actual street address instead of the comma