Overview

You tried to attach a PDF file on your PDF feature, but the PDF file was not uploaded. This article explains why you are unable to upload a PDF file and what you can do.

Diagnosis

You inserted a PDF file and noticed that it was not added in the PDF feature.

Having navigated to Create -> Build -> <PDF_Feature> -> Content, you selected the 'Add PDF' option and chose a PDF file and you got a message like the following one:

This is usually because the PDF file you are trying to upload exceeds the maximum allowed size of  32 MB.

Solution 

• You need to upload files that have a size of less than 32 MBs. 
• If you run into problems related to our size limitation for PDF upload, use PDF editing software (there are many free apps available online, such as Adobe Compress-PDF) to reduce the size of the file or to split your file into smaller parts.

Note: While adding multiple PDF documents is supported in the app, please note that the app users may notice longer loading times as the files are downloaded.

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Testing

You will be able to upload your PDF file on the app

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Related Articles

• Building the PDF Feature