Overview
You tried to attach a PDF file on your PDF feature, but the PDF file was not uploaded. This article explains why you are unable to upload a PDF file and what you can do.
Diagnosis
You inserted a PDF file and noticed that it was not added in the PDF feature.
Having navigated to Create -> Build -> <PDF_Feature> -> Content, you selected the 'Add PDF' option and chose a PDF file and you got a message like the following one:
This is usually because the PDF file you are trying to upload exceeds the maximum allowed size of 32 MB.
Important: This limitation is per file and you can upload more than one PDF files
Solution
- You need to upload files that have a size of less than 32 MBs.
- If you run into problems related to our size limitation for PDF upload, use PDF editing software (there are many free apps available online, such as Adobe Compress-PDF) to reduce the size of the file or to split your file into smaller parts.
Note: While adding multiple PDF documents is supported in the app, please note that the app users may notice longer loading times as the files are downloaded.
Testing
You will be able to upload your PDF file on the app
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