This article provides a solution for when languages are not loaded properly after exporting a .csv file from our Real Estate or Golf Course tab. Here is an example of the issue:
Google Docs provides a free and simple workaround to correct the encoding issues. Follow these steps:
- Download the .csv file from your CMS.
- Launch Google Sheets.
- Click File > Import.
- Upload the .csv file to Google Sheets selecting Create new spreadsheet.
- Check that the content is correct in Google Sheets as seen in the example below:
- Click File > Download as > Microsoft Excel (.xlsx).
Open up the new file in Excel and the content should display in the correct language (as seen in the before and after screenshots below):