Overview

You received a Google rejection regarding "Violation of Permission policy for unqualified Use of SMS and Call Log Permissions". This article explains why this occurs and what you can do to work around it.

Diagnosis

You got this error message from Google:

Issue: Violation of Permission policy

Your app does not qualify for use of the requested permissions. Permission requests should make sense to users. You may only request permissions that are necessary to implement critical current features or services in your application. You may not use permissions that give access to user or device data for undisclosed, unimplemented, or disallowed features or purposes.

Next steps: Submit your app for another review

1. Read through the Permissions policy and the Play Console Help Center article, which describes intended uses, exceptions, invalid uses, and alternative options for use of Call Log or SMS permissions.
2. Make appropriate changes to your app.
3. Sign in to your Play Console and submit the update to your app.

You got this error message since your app's manifest appears to grant permission access to Call Log or SMS permissions.

You can have a look at the Use of SMS or Call Log permission groups KB article for more background information on this issue.

Back to the top

Solution

Currently, our platform doesn't use request send_sms permission for our apps.

Thus to resolve this issue, follow the steps outlined in the Updating/Republishing your app to generate a new APK file and then upload it on the Google Play Store.

Note: If it does not work, then you would have to contact Google Play Developer support for further assistance having checked the Declare permissions for your app  KB article

Back to the top

Testing

Your app will be published successfully without getting this error message.

Back to the top

Related Articles

• App Removed From Google Play Store
• Updating/Republishing your app