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Signing up for a Payment Gateway

Pavlos Kaimakis
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Overview 

In order to receive card payments within the Merchandise, Food Ordering, or Reservation features, you have to set up a Payment Gateway of your preference in the Client CMS platform. Payment Gateways are services that you acquire as a company, to authorize, secure, and process payments in a safe way, ensuring that you don't have to store and process sensitive information.

This article provides a list of Payment Gateways (and the countries they support) whose integration has been tested successfully so you can establish online payments with merchants through their APIs.

You will need to enable card payments for the features you want to connect to a Payment Gateway, currently, you can do it for the Merchandise, Food Ordering, or Reservation features.

To properly integrate a Payment Gateway, some basic requirements are:

  • Production credentials/API keys provided by the Payment Gateway, to identify your account.
  • Take into account the minimum amount per transaction set by your Bank/Payment Gateway
  • Your apps must have been recently published/republished, you can find more information in our Republishing/Updating Your App article.

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Solution

We recommend using only the following Payment Gateways, as integration with them has been tested successfully with our systems: 

If you want to integrate another Payment Gateway, besides the ones listed previously, please submit a Feature Enhancement Request, our development team takes customer feedback into account when planning new features and improvements.

Below you'll find the key steps that need to be followed to integrate each one of the supported Payment Gateways. 

PayPal Payments Pro

  1. Open the PayPal Payments Pro page in your browser. 

  2. Click on the Get Started button.

  3. Apply for a PayPal Payments Pro account.

  4. Once you have signed up, enter the required information for the respective feature in the CMS. The same applies to Pay U Biz India and Pay U Latam.

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Support Contact: PayPal Help Center

Supported Countries:  Check here

Please ensure to use a PayPal Payments Pro enabled account with live/production credentials. Using demo or any other account credentials will cause the payments to fail with error There was a problem with your card.


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PayU(Latam)

To set up your PayU service, and start receiving payments through their payment gateway, follow the steps below:

  1. Open an account with PayU.

  2. Send all the relevant documentation, i.e., your bank account and other personal data. 

  3. Wait for a notification that your account was created successfully. Once you receive it, proceed to the next step.

  4. Ask PayU to activate your API for payments.

  5. Ask PayU to activate international cards (if you want to receive payments from other countries). You need to call their support team as they will send you a questionnaire about the reasons for activation.

  6. Ask PayU to change the authorization method from manual to automatic.

Each activation step takes about 24 to 48 hours, and requests must be sent from the email address associated with your account.

Support Contact: PayU LATAM Contact
Supported Countries:  Check here

 

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Braintree

  1. Refer to the Integrating Braintree article for more information on signing up for an account.
  2. Once you have signed up, enter the required information for the respective feature in the CMS.

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Support Contact: Braintree Support
Supported Countries:  Check here


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 Authorize.Net

  1. Sign up for an Authorize.Net merchant account.
  2. Once you have signed up, enter the required information for the respective feature in the CMS. 

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Support Contact: Support | Authorize.Net
Supported Countries:  Check here

 

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 Stripe

  1. Sign up for a Stripe account.
  2. Once you have signed up, enter the required information for the respective feature in the CMS.

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Support Contact: Stripe Support
Supported Countries:  Check here

 

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Ingenico

 

  1. Sign up for an Ingenico merchant account.
  2. Once you have signed up, enter the required information for the respective feature in the CMS.

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Support Contact: Support | Ingenico
Supported Countries:  Check here

 

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Testing

Once you have set up the integration with one of these Payment Gateways, your customers will be able to use them from your app. Just bear in mind that the interface and functionality of each Payment Gateway is different; some may take 24 hours to process payments and some much longer.

Should there be an issue please contact the Payment Gateway Provider and if you still cannot resolve the problem please contact our Customer Support team.

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