You need to proceed with unpublishing or deactivating an app (iOS, Android, PWA) you had previously published. This article outlines the process of unpublishing an app.
You wish to unpublish or deactivate your app so it will not be available for use to the app users anymore.
- Reseller/Partner account
1. Before you unpublish it is highly recommended you Customize the Inactive Message for Unpublished Apps
This way you can change the text of the inactive message that users see when accessing apps that have been unpublished. The same message appears for all unpublished apps in your reseller account. Therefore, it is important to make it generic.
2. Unpublish the App
a. Navigate to My Apps in the Reseller Dashboard.
b. Click on Published.
c. Click the triple dot icon '...' at the bottom right of the app that you wish to unpublish.
d. Select Edit > Status from the pop-up menu.
e. The Status section appears. Click Unpublish separately for each platform (iOS, Android, or Web App).
f. A confirmation pop-up appears. Click Unpublish to confirm and deactivate the app.
- Always use the Unpublish option to deactivate apps. It immediately disables it and sends your original app credits back.
- You can reactivate your app by publishing it at any point for each platform individually (iOs, Android, or Web).
1. Navigate to My Apps and confirm that your app is marked as inactive.