A CNAME (Canonical Name, or Alias) record points to an A (Host) record. You can create multiple CNAME records and point them to an A record. The most common CNAME records are the subdomains www and ftp.
CNAME records make your DNS data easier to manage. If you change the IP address of an A record, all CNAME records pointed to that A record automatically follow the new IP address. The alternative solution, multiple A records, is not as simple as using CNAME records.
Important: Having CAA when buying SSL is ok, but once you forward it to us, you should immediately remove CAA on your side.
See the article Add a CNAME record for reference.
- Log in to your GoDaddy account and navigate to My Products.
- On your product list next to Domains, click the plus (+) sign button to expand the list.
- Select the domain you want to manage and click on the DNS Zone File.
- Click on your current subdomain (login, client, etc.) then select the trashcan icon to delete the subdomain. Do not Save.
- Before saving, select Add Record and re-create the subdomain.
- Record Type: CNAME (Alias)
- Host: (Login, client, etc.)
- Points to:
- Click Save. The new subdomain will now appear under CNAME (Alias).
If you have any questions, please do not hesitate to reach out to Bizness Apps Support team