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Overview

You might realize your app is no longer available on App Store or had a problem/issue publishing your iOS app and/or you received a notification from Apple that your app has been removed from the App Store. The article below outlines the steps to fix the issues so that you can publish your app successfully to Google Play Store.

Solution

Note:  If you are not sure, you can refer to the Finding the Rejection Reason for your iOS app KB article to check the rejection message from Apple.

The first action you should take is to follow the Actions suggested that are usually included in the notification from Apple.

• If you receive one of the errors below, then please follow the relevant article for fixing that specific error: 
  
  • Apple Rejection Due To 3.2 Guideline - Business
  • Apple Rejection Due To 2.3 Guideline - Performance - Accurate Metadata
  • Apple's rejection due to incomplete information in your app's "What's New" - Guideline 2.3.12
  • Apple rejection due to 4.2.2 Guideline - Minimum Functionality and Marketing your Service
  • "We noticed that your app uses a third-party login service" Apple rejection error due to Guideline 4.8
  • Apple Binary Rejected Due To 4.2.6 And 5.2.1 Guidelines
  • App Rejection From Apple On Guideline 2.1
  • App Rejection from Apple on Guideline 2.5.4 for audio playback
  • App Rejection from Apple on Guideline 5.1.1 for access to camera
  • App Rejection from Apple on Guideline 2.3.6

Note: For a full list of rejection reasons, refer to Apple Support article App Store Review Guidelines. 

• Follow this article to republish your on CMS side: Republishing your app

Generally speaking, it is best to republish your apps on all the platforms ( Android/IOS/PWA) to the latest release for all implemented fixes to be applied and also for the app to be compliant with the latest Apple and Android requirements.

Important: If Apple rejects your App or you don't believe it can pass its review process, you can still publish for Android and Web App! Web App publishes are automatic, and Google tends to have less strict guidelines.

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Testing

Once the new release of the app is rolled out to production, it may take up to a couple of weeks for Apple to review and approve the app back to the play store. You can check the App Store Connect from time to time to see if your app is approved by Apple.

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Related Articles

• Apple Rejection Due To 3.2 Guideline - Business
• Apple Rejection Due To 2.3 Guideline - Performance - Accurate Metadata
• Apple's rejection due to incomplete information in your app's "What's New" - Guideline 2.3.12
• Apple rejection due to 4.2.2 Guideline - Minimum Functionality and Marketing your Service
• "We noticed that your app uses a third-party login service" Apple rejection error due to Guideline 4.8
• Apple Binary Rejected Due To 4.2.6 And 5.2.1 Guidelines
• App Rejection From Apple On Guideline 2.1
• App Rejection from Apple on Guideline 2.5.4 for audio playback
• App Rejection from Apple on Guideline 5.1.1 for access to camera
• App Rejection from Apple on Guideline 2.3.6