This article answers the query: How can I contact Bizness Apps support?
- Whether it's a question about a feature or a frustrating issue, we're here for you.
- Because we're a tech company, and solving issues often requires troubleshooting, Tickets tends to be the best support channel. That being said, we understand how much a human voice—and quick answers—help, so we offer phone support during our normal business hours as well.
- Here's how you can reach us:
- Email Support
- We offer round-the-clock email support on weekdays and limited email support over the weekends. Create a ticket with us on our help desk
- If you're writing in about a specific app, save time by providing us with the app code.
- Phone Support
- Phone support is the best way to handle urgent or tricky issues that are hard to discuss over Tickets.
- Available: 24/7
- We don't discuss billing or perform password resets over the phone for your security.
- Give us a call at 1-800-549-8138.
- If calling from UK - dial 00-1-800-549-8138
- If calling from Australia - dial 0011-1-800-549-8138
- Orientations (Resellers only)
- For platform overviews, setup questions, app-building guidance, and sales & marketing tips.
- Available: Monday-Friday, 9 AM - 4 PM PST.
- Schedule a 30-minute orientation with one of our account managers.
- We offer one orientation call per month for current resellers.
- Please familiarize yourself with the platform and features before your call so we have material to cover.
- We can't discuss billing or in-depth troubleshooting during these calls.
- If you're outside the U.S., please provide your Skype username so we can add you before the call.
- To schedule an orientation, please create a ticket by visiting our help desk
- If you're looking for quick assistance, you're already in the right place. Our help desk has tons of tutorials, troubleshooting advice, and general guidance.
- Check out some other great resources below:
- Our Vimeo channel, where you'll find video tutorials and recorded webinars.