Top FAQ & Troubleshooting

8/10 - 8/14: Reseller Forum Aug 14, 2015 04:30PM PDT

Q: How can I sign up? A: You can sign up directly through your Reseller Dashboard! Simply navigate to the Sup...

Publishing Restrictions Oct 28, 2016 01:58PM PDT

We have recently implemented some fairly strict publishing restrictions and screenshot requirements. We want t...

Language Options Oct 28, 2016 02:07PM PDT

Languages can be tough to accommodate when you're not working with a custom-built app, but we have some option...

New Format for HTML5 URLs Oct 28, 2016 02:10PM PDT

We recently updated the format of HTML5 URLs that appear in the automated emails. Instead of a completed URL, ...

Advanced Loyalty Nov 28, 2016 03:28PM PST

Our newest source code release, Ivy, introduces a new way to use the Loyalty tab! Instead of offering one rewa...

Translating Your Apps Feb 16, 2017 01:48PM PST

2/23 - 2/27 Our new Reseller-specific translation tool allows our customers to add their own custom translatio...

1/19 - 1/23: Apple's New Upload Requirements Aug 31, 2017 04:24PM PDT

Many of you have been receiving upload error notices from Apple over the last few weeks like the one below. Th...

Resubmitting Rejected Apps Oct 28, 2016 01:56PM PDT

Rejections are never fun, but contrary to popular belief, they're often very easy to fix. With Apple's recent ...

Invalid Binary & Google+ Integration Oct 28, 2016 01:56PM PDT

On November 19th, Apple began returning an "Invalid Binary" error for a good deal of apps we uploaded to the A...

Order Confirmation Emails Feb 16, 2017 01:51PM PST

When users place a food or merchandise order or reserve an appointment through your app, they receive an autom...