How to Create a New App

Last Updated: Apr 12, 2017 03:03PM PDT

This function applies to Resellers who want to create a new app in their Reseller Dashboard. 

N.B. If you're looking for step-by-step instructions on different parts of the app-building process, check out these sections of the Help Desk instead:


1. Log into your Reseller dashboard here.

2. From the My Apps section, click the blue Create button to get started.

3. A window will pop out from the right side. This is the Mobile App Information page, where you input all the basic info for your app. Everything besides the app code can be edited later through the Info section. Click Save at the bottom when you're done.

  • App Name: The name that will appear in the App Store/Play Store once your app is live.
  • App Code: The unique code that allows you (and your customer) to preview your app. Once your app is published and live, the app code links it up to our platform. This cannot be changed later, but keep in mind, no one but you, your client, and us will know it exists. We recommend keeping it short and memorable since you'll use it often.
  • App Icon Name: The name that appears below the icon when the app is installed on a device. It cannot exceed 12 characters. Any longer, and it would be cut off on device screens.
  • Username: The username your client will need to log into your client panel to edit their app.
  • Password: The password your client will need to log into your client panel to edit their app.
  • Client Name (optional): Your client's name.
  • Client Email: Your client's email address. This will be used for password recovery.
  • Client Phone: Your client's phone number. 
  • Label: Label your apps for easy organization. Use our suggested labels, or create your own. You can only select one per application. 
  • App Store URLApp Store ID, and Google Play Store URL: These cannot be completed until after your apps are live in the App Store/Play Store. Once they are, you can follow this tutorial to fill these fields out. It's important you remember to complete this process later, since these URLs are critical in many features. 
  • HTML5 Mobile Website URL : This field will auto-populate when you publish your mobile website/HTML5 app.

Note: If you receive an error for "app code", this means the app code is already taken. To move forward, you can add numbers to the end of your app's code to make it more unique (e.g. mynewapp --> mynewapp123).

4. After you click Save, your new app will appear in your app list. You can see the App Name from this view.

5. Click on the Settings button to reveal more information. Click Login to get started. 

6. When you log in, you'll be taken to Step 1 of the Build Wizard. You'll need to select an Industry for your app from the first dropdown menu.  Click the Industry field to reveal your choices, and select the best match. 

7. The App Name field should already be pulled from the Mobile App Information section, but here you can change the App Name if needed.

8. The App Icon Name field should also already be pulled from the Mobile App Information section. If the name is too long, this step will automatically cut your app to be 12 characters. Here you can customize your name or leave it as-is.

9. If you'd like to skip the next steps and be taken straight to the app-builder to design your app manually, click Start From Scratch. To proceed to the next step of the Build Wizard, click Choose Starter Set. 

10. In the Starter Sets step of the Build Wizard, you'll select a template for your app. You can scroll through the available options, but the first 3 options you're presented with are recommended for your app's industry.

11. To view a Live Preview of a template, scroll your mouse over the app you want to preview and click the Preview button. Click this to launch a simulation of the app.

12. The Preview pop-up window will appear. Click the play icon on the simulator to view the app, and the app will launch. You can switch between Mobile App and Mobile Website views.

13. Back in the template section, select the option you like and click Select followed by the Done button. You'll be taken into the app builder, where you can get started designing and building your new app.

For the next steps, check out:
Getting Started
Design Step Overview
Build Step Overview